June 9, 2022

ET CIO Conclave – Insights for a New Future

After a long hiatus induced by the onset of COVID-19, it was good to be back to the good old days of offline events. The annual […]
May 10, 2021
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How to Migrate Existing Legacy ITSM Tools to JSM

  ITSM organizations have long been looking to improve the speed and efficiency with which they design, plan, and deliver IT services to customers. But despite […]
April 16, 2021
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How to Migrate Existing Legacy ITSM Tools to JSM

ITSM organizations have long been looking to improve the speed and efficiency with which they design, plan, and deliver IT services to customers. But despite taking […]
April 16, 2021
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ITSM Tool Implementation_ Top 8 Best Practices to Embrace

Implementing an ITSM Tool? Here are 8 Tips that Will Take You on the Road to Success Meeting the service needs of modern customers has become […]
April 16, 2021
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ITSM in 2021 – Challenges and Possible Solutions

2020 brought about massive changes in how businesses operate their ITSM models. The only way to weather the crisis was through the introduction of practices that […]
February 11, 2021
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Everything you wanted to know about Atlassian Jira Service Management – JSM

  As the pressure on enterprises to drive greater efficiencies increases, the realm of ITSM is getting increasingly broader. By providing a robust framework for managing every […]